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Cookies Policy

This Cookies Policy explains how The Pokies Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of our services.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, phone, tablet or another internet-connected device. They allow a website to recognise a device or browser and remember certain information about a visit. Cookies can make websites work more efficiently, support security features and help website operators understand how visitors use their services.

Table of contents

Some cookies are placed directly by The Pokies Casino. Other cookies may be placed by third-party service providers that support functions such as website performance, security, analytics, advertising or payment-related processes. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may differ depending on its purpose and the service that places it.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these similar technologies where appropriate.

2. How we use cookies

The Pokies Casino may use cookies for a range of legitimate business and operational purposes. The particular cookies used may change over time as our website, technology and services develop. We aim to use cookies in a way that is proportionate to their purpose and consistent with applicable privacy and gambling requirements.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, navigation, session management, security, fraud prevention, load balancing and the delivery of pages or features you request. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the service, they may not be available for opt-out through ordinary cookie preference tools.

Functionality cookies

Functionality cookies help remember choices you make, such as language, region, display preferences or other settings. They can make your experience more convenient by reducing the need to provide the same information each time you return. If you disable these cookies, some personalised features may not work as intended.

Performance and analytics cookies

These cookies help us understand how visitors interact with the website. They may collect information such as pages visited, time spent on a page, links selected, browser type, device information and error messages. We use this information in aggregated or otherwise appropriate form to monitor performance, identify issues, improve content and make the website easier to use.

Security and responsible operation

Cookies and similar technologies may assist with account security, detecting unusual activity, protecting the website from abuse and supporting controls designed for lawful and responsible gambling. They may help us maintain the integrity of our services and investigate suspected fraud, misuse or breaches of applicable terms.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand whether content is relevant and record interactions with promotional materials. We may use information from these technologies to present more relevant communications, subject to your choices and applicable law. Marketing communications and gambling advertising may also be subject to age, location, consent and responsible gambling requirements.

3. Information collected through cookies

Depending on the type of cookie and how you use the website, information collected may include an online identifier, IP address, device type, operating system, browser details, approximate location, pages viewed, referring website, dates and times of visits, preferences and interactions with website features. Cookies generally do not directly identify you by name. However, information from cookies may be combined with information connected to your account or device, in which case it may become personal information.

We use cookie information for purposes such as providing and maintaining services, remembering settings, protecting accounts, preventing fraud, analysing traffic, improving the website, understanding campaign performance and meeting legal or regulatory obligations. We do not use cookies to remove or reduce your responsibility to comply with applicable age, identity, account, wagering or responsible gambling requirements.

Information obtained through cookies may be shared with service providers that help operate the website, such as hosting, technology, security, analytics and communications providers. Those providers are expected to handle information only for appropriate purposes and in accordance with their contractual obligations and applicable law. Information may also be disclosed where required or permitted by law, for legal proceedings, or to protect users, the public, our business or the integrity of our services.

For more information about how personal information is collected, used, stored, disclosed and protected, please refer to our Privacy Policy.

5. Updates and questions

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal obligations or our use of cookies. The updated version will be made available on this page, together with a revised date where appropriate. You should review this policy periodically so you understand how cookies are used.

If we make a material change to the way optional cookies are used, we may provide additional notice or ask for a new choice where required. Continued use of the website after an update may be treated as acknowledgement of the updated policy, subject to any consent requirements that apply.

If you have a question about this Cookies Policy, your cookie preferences or the handling of your personal information, please use the available contact or support options on the The Pokies Casino website. Do not include sensitive account, payment or identity information in a public message or an unsecured enquiry.

This policy is intended to provide general information about cookies and does not replace any rights or obligations that apply under Australian privacy law or other applicable laws. Where there is a conflict between this policy and a mandatory legal requirement, the legal requirement will apply.